Thursday, December 04, 2008

Clutter can cost shops customers

Disabilities make getting around hard enough; holidays pose higher hurdles

by Thomas Goldsmith, News & Observer Staff Writer

The busier the holiday season, the more difficult shopping can become for people with disabilities.

The reason: Businesses hungry to sell their best holiday wares can create an unintended obstacle course for the disabled, potentially losing chunks of this lucrative market.

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